top of page

Description based on the Specified Commercial Transactions Act

Distributor

UPMAKE

代表 植竹佑太

 

Name of the General Manager

植竹佑太

post code

〒175-0045

location

2-23-9-302 Nishidai, Itabashi-ku, Tokyo

Explanation of charges other than the product price

Shipping: All shipping costs for surface treatment of mouthpieces will be borne by the customer.

Parts for other wind instruments are 500 yen each.

Delivery time

ReST-M2 will arrive at UPMAKE in about one month. Other wind instrument parts will arrive within 3-5 business days after ordering.

All payments must be made in advance.

受付可能な決済手段

Domestic bank transfer, credit card or Paypal

Payment method and payment period

Bank transfer: For surface treatment, please pay at the same time as sending the requested item. The processed item will be shipped after payment has been received.
If you are purchasing parts, please pay within 3 days of placing your order.

Credit card: Payment is taken at the time of ordering.

telephone number

The telephone number will be provided without delay upon request.

メールアドレス

Sales price

The amount listed on each product page

Returns and Exchanges

Regarding ReST-M2, we do not accept orders for one-off items. Please read the notes on the introduction page.

In the case of parts, if the product is defective or there is a mistake on UMAKAKE's part, UMAKAKE will bear the cost.
If there is any damage or accident during delivery, please contact UPMAKE.

[Returnable]
In the case of "defective products/product errors on UPMAKE's side"

[Return period]
Refunds will be available only in the case of defective products or product errors on UMAKAKE's part, if you contact us within 7 days of purchase.

[Return Method]
Please request a return by email.
We will contact you later.

bottom of page