Privacy Policy

This website recognises the importance of protecting customers’ personal information. We comply with the Act on the Protection of Personal Information (hereinafter referred to as the ‘Personal Information Protection Act’) and endeavour to handle and protect personal information appropriately in accordance with the following privacy policy (hereinafter referred to as ‘this Privacy Policy’).

1. Definition of Personal Information

For the purposes of this Privacy Policy, ‘personal information’ means personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information; that is, information relating to a living individual which enables the identification of a specific individual through the name, date of birth or other descriptions contained in such information (including information that can be readily cross-referenced with other information to enable the identification of a specific individual), or information containing a personal identification code.

2. Purposes of Use of Personal Information

This website will use your personal information for the following purposes.

(1) To provide the services of this website

(2) To respond to enquiries and provide information regarding the services of this website

(3) To provide information on the products and services of this website

(4) To address conduct that violates the terms and conditions, policies, etc. (hereinafter referred to as ‘Terms and Conditions, etc.’) of this website relating to its services

(5) To notify you of changes to the Terms and Conditions, etc. relating to this website’s services

(6) To assist in the improvement of this website’s services and the development of new services

(7) To create statistical data, processed in a form that does not allow for the identification of individuals, in connection with this website’s services

(8) For other purposes incidental to the above purposes of use

3. Changes to the Purposes of Use of Personal Information

This website may change the purposes of use of personal information within a scope reasonably deemed to be relevant; in the event of such a change, we will notify customers or make a public announcement.

4. Restrictions on the Use of Personal Information

Except where permitted by the Personal Information Protection Act or other laws and regulations, this website will not handle personal information without the customer’s consent or beyond the scope necessary to achieve the purposes of use. However, this shall not apply in the following cases:

(1) Where required by law

(2) Where it is necessary to protect human life, physical safety or property, and it is difficult to obtain the customer’s consent

(3) Where it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the customer’s consent

(4) Where it is necessary to cooperate with a national agency, a local authority or a person entrusted by them in the performance of duties prescribed by laws and regulations, and where obtaining the customer’s consent would be likely to hinder the performance of such duties

5. Proper Acquisition of Personal Information

This website shall acquire personal information in a proper manner and shall not acquire it by fraudulent or other improper means.

6. Secure Management of Personal Information

This website shall exercise necessary and appropriate supervision over its employees to ensure the secure management of personal information against risks such as loss, destruction, falsification and leakage. Furthermore, where this website outsources the handling of personal information, in whole or in part, it shall exercise necessary and appropriate supervision to ensure that the contractor maintains the secure management of personal information.

7. Disclosure to Third Parties

This website will not disclose personal information to third parties without the customer’s prior consent, except where disclosure is permitted under the Personal Information Protection Act or other applicable laws and regulations. However, the following cases do not constitute disclosure to third parties as defined above.

(1) Where personal information is provided in connection with this website entrusting the handling of all or part of such personal information to a third party to the extent necessary to achieve the purpose of use;

(2) Where personal information is provided in connection with the succession of business operations due to a merger or other reasons;

(3) Where personal information is shared in accordance with the provisions of the Personal Information Protection Act;

8. Disclosure of Personal Information

Where this website receives a request from a customer for the disclosure of personal information in accordance with the provisions of the Personal Information Protection Act, we shall, after verifying that the request is from the customer themselves, disclose the information to the customer without delay (if the personal information in question does not exist, we shall notify the customer to that effect). However, this shall not apply where this website is not under an obligation to disclose such information under the Personal Information Protection Act or other laws and regulations.

9. Correction, etc. of Personal Information

Where a customer requests the correction, addition or deletion (hereinafter referred to as ‘correction, etc.’) of personal information on the grounds that it is untrue, in accordance with the provisions of the Personal Information Protection Act, this website shall, after verifying that the request is made by the customer themselves, conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use. Based on the results of this investigation, this website shall correct, etc. the content of the personal information and notify the customer accordingly (Should we decide not to carry out such correction, etc., we will notify the customer accordingly.) However, this shall not apply where this website is not obliged to carry out such correction, etc., under the Personal Information Protection Act or other laws and regulations.

10. Suspension of Use of Personal Data, etc.

If a customer requests, pursuant to the provisions of the Personal Data Protection Act, that the use of their personal data be suspended or that such data be erased (hereinafter referred to as ‘suspension of use, etc.’) and it is determined that the request is justified, we shall, after verifying that the request has been made by the customer themselves, suspend the use of the personal data without delay and notify the customer accordingly. However, this shall not apply where this website is not obliged to suspend the use of personal data under the Personal Information Protection Act or other laws and regulations.

11. Use of Cookies and Other Technologies

(1) The services provided on this website may utilise cookies and similar technologies. These technologies assist this website in understanding the usage patterns of its services and contribute to service improvement. Users who wish to disable cookies may do so by changing their web browser settings. However, disabling cookies may result in certain features of this website’s services becoming unavailable.

(2) This website uses Google Analytics, provided by Google LLC, to investigate and analyse the usage of the services provided by this website. For details on how data is collected and processed by Google Analytics, as well as other detailed information regarding Google Analytics, please visit Google’s website.

Google Analytics Terms of Service:

https://www.google.com/analytics/terms/jp.html

How Google uses data when you use sites or apps from Google partners:

https://www.google.com/intl/ja/policies/privacy/partners/

Google Privacy Policy:

http://www.google.com/intl/ja/policies/privacy/

Please note that if you do not wish your data to be used by Google Analytics, please use the Google Analytics Opt-out Add-on provided by Google.

Google Analytics Opt-out Add-on:

https://tools.google.com/dlpage/gaoptout

(3) This service has enabled ‘Google Analytics features for advertising’ and utilises third-party cookies, such as DoubleClick cookies, via the functions listed below for the purposes of advertising and website improvement.

Google Analytics Remarketing

Google Analytics User Demographics Reports and Interest Reports

This enables the Service to use Google Analytics cookies to analyse and gain a general understanding of users’ age, gender, browsing history and trends in their interests regarding the Service.

If you do not wish to use the ‘Google Analytics advertising features’, you can disable tracking via your settings. You can disable this by installing the Google Analytics Opt-out Add-on in your browser.

12. Enquiries

For requests regarding disclosure, comments, questions, complaints or other enquiries concerning the handling of personal information, please contact us using the contact details provided in the ‘Notices under the Act on Specified Commercial Transactions’ section of this website, or via the enquiry form on the website.

13. Continuous Improvement

This website shall review its operational practices regarding the handling of personal information as appropriate and strive for continuous improvement; this Privacy Policy may be amended as necessary.