We accept various plating processes.
Please select the instrument type, plating, and whether or not you want it polished.
Delivery time is approximately 2 to 4 weeks (may vary).
Please contact us regarding other types of mouthpieces.
Various plating processes
About polishing
Even if you order without polishing, we will perform light polishing to remove the oxide/sulfide film on the surface and improve the adhesion of the plating.
However, only minimal polishing will be performed, so scratches and other marks will not disappear.
If there are any uneven surfaces or if the plating has already peeled off, we recommend ordering it with polishing (if polishing is included, we will make the scratches and unevenness as smooth as possible, but please note that it will not completely remove them).
Handling Information
Please use water and neutral detergent for cleaning. Avoid using organic solvents, alcohol, acidic or alkaline detergents.
Please avoid scrubbing the mouthpiece with a hard brush, as this may cause the plating to peel off. Please handle with care using a cotton swab or soft tissue paper.
Note
Various plating processes do not completely prevent metal allergies. Allergies may occur due to alloys contained in the plating.
We have created samples of mouthpieces that are generally available in the market, and have confirmed that they do not peel off in a short period of time under normal use, but please note that the above test results may not necessarily apply depending on the material and condition. (Samples are created for trumpet, trombone, French horn, and tuba mouthpieces.)
We cannot offer refunds if the plating does not adhere due to a defect, or if the painting is defective due to an accident or defect during processing. We also cannot offer refunds if the item we have received is damaged or becomes unusable. We do not accept peeling.
During processing, a jig is attached to the backbore to fix the part in place. The part that is in contact with the jig will not be plated. Also, there is a possibility that roughness may occur. Thank you for your understanding.
All shipping charges will be borne by the customer unless they are not covered by UPMAKE's services.
Processing will be done after payment is confirmed. Please note that if payment cannot be confirmed after shipping, we will not be able to deliver the processed product.
There may be small scratches that occur during processing.
Please be sure to use a traceable and insured service (such as Takkyubin Compact). UPMAKE cannot provide compensation for any accidents during transportation. Please be sure to keep the shipping number with you.
By making a request, you are deemed to have understood and agreed to all of the above precautions.